I Already have cover for DID on Operator, but I need to have more than 1 call ring at operators ext.
Heres Problem...Using Legend 7.1 w/third party VM on SL ports. The VM (Lingo)can only be set to answer as soon as port rings with auto-attendant greeting.
What we need is for main DID to ring at operator for 4 rings then go to the VM where the Auto-attendant answers.
This is easy with a cover button for the DID on the Operators console, but I can't seem to get multiple calls to the same DID to ring the operators phone.
I have the DID in its own coverage group 01 which is covered by calling group 771 and over flows to 770 (VM hunt group).
My thinking was I could put multiple Group coverage buttons on the operator for the DID to get more than 1 call, but I get an error. Any ideas?
Heres Problem...Using Legend 7.1 w/third party VM on SL ports. The VM (Lingo)can only be set to answer as soon as port rings with auto-attendant greeting.
What we need is for main DID to ring at operator for 4 rings then go to the VM where the Auto-attendant answers.
This is easy with a cover button for the DID on the Operators console, but I can't seem to get multiple calls to the same DID to ring the operators phone.
I have the DID in its own coverage group 01 which is covered by calling group 771 and over flows to 770 (VM hunt group).
My thinking was I could put multiple Group coverage buttons on the operator for the DID to get more than 1 call, but I get an error. Any ideas?