anyway in the Ip office to have delay coverage
*if you choose the coverage option in user tab its immediate
ring at other phones ...they would like it to ring 4 times at the "original" station and then 4 rings to 5 or so covering extensions and the Voicemail. this is the same for about 15 users that cover for each other
*the users would like it to act like cover paths in the
Definity ....do you have to point it to a Hunt group
and then overflow ??
example 1
incoming 300
routes to x300
(if possible ring after x amount of rings)
coverage to 5 phones or so ??
example 2
incoming 300
dest 500 (hunt group 1)
extension 300 as member of hunt 1
overflow to hunt 2 w/members after 16 seconds
x301
x302
x303
x304
x305
goes to voicemail as x300 if not answered
I have intsalled a few Ip Offices but always as Immediate
coverage ...it just these users are from a definity setting and would be best to keep it simple.
phoneusers
*if you choose the coverage option in user tab its immediate
ring at other phones ...they would like it to ring 4 times at the "original" station and then 4 rings to 5 or so covering extensions and the Voicemail. this is the same for about 15 users that cover for each other
*the users would like it to act like cover paths in the
Definity ....do you have to point it to a Hunt group
and then overflow ??
example 1
incoming 300
routes to x300
(if possible ring after x amount of rings)
coverage to 5 phones or so ??
example 2
incoming 300
dest 500 (hunt group 1)
extension 300 as member of hunt 1
overflow to hunt 2 w/members after 16 seconds
x301
x302
x303
x304
x305
goes to voicemail as x300 if not answered
I have intsalled a few Ip Offices but always as Immediate
coverage ...it just these users are from a definity setting and would be best to keep it simple.
phoneusers