Cover Button - Call Forward

[Stinney]

We have a cover button for extension 10 on extension 14's phone. If we select the cover button and lift the handset, can we forward extension 10 to another extension?

- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[tdaugirdas]

No - you would need to program a cover button for extention 10 on the other phone. You could make that cover button delayed ring - if it covers the operator only if the Operator and ext 14 did not pick-up - or set it up the same as on ext 14.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[Stinney]

We only want it to ring when the operator isn't there. So right now we have them turn the ringing on and off for the cover button. It's a lot of steps but it works.

I'm just trying to find an easier way for them to activate/deactivate covering for the extension.

- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[merlinman]

How 'bout DO NOT DISTURB on station 10?

 

[Stinney]

There is no physical station 10.

- Stinney

Favorite all too common vendor responses: "We've never seen this issue before." AND "No one's ever wanted to use it like that before.

 

[TouchToneTommy]

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