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Cover answer group HELP! 1

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DavidM88

DavidM88

Technical User
Mar 27, 2012
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Hi All,

I need some help with a cover answer group, I have a current CAG in place with 8 extensions on it but I now need it for 12 extensions I cant think of a way to do this, can any one help please?

Thanks in advance!!

David :)
 
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DavidM88,

CAG group have been limited to 8 extensions forever!

You will to use a hunt group.
 
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use call pickup group

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
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Take your CAG ext # make it a X port station and give your 12 users a "bridged appearance" button of it...Now everyone has it ringing on their phone and can answer it....:)

...bob...
 
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If CM 6.2 FP 2 look at special app 9123 --- extends CAGs to 100 members
 
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