Hi Guys,
We opened up a branch office not too long ago and we have a Mitel Ops Manager clustering the two locations so employees can 3 digit dial one another and page the other location.
So far so good but since people from the branch office have been coming back and forth they would like an easy way to set extensions, hence Hot Desking.
I've been wracking my brain trying to figure out the licensing behind getting this to work. Have any of you done this? May I post what how I think this works and you tell me if I'm off?
* If I take an existing IP phone user and make them a Hot Desk user, that should free up a license so that I may create a base extension on their phone. Is that right?
* I talked to a VAR and they said that in order for people to hot desk from one location to another I need to have an open hot desk license to accommodate them at the site they are moving to. I take it that Mitel Ops Manager doesn't pool licenses, it only shares phone directory information amongst the sites right?
Thanks in advance for any advice that you may provide.
Regrads,
C
We opened up a branch office not too long ago and we have a Mitel Ops Manager clustering the two locations so employees can 3 digit dial one another and page the other location.
So far so good but since people from the branch office have been coming back and forth they would like an easy way to set extensions, hence Hot Desking.
I've been wracking my brain trying to figure out the licensing behind getting this to work. Have any of you done this? May I post what how I think this works and you tell me if I'm off?
* If I take an existing IP phone user and make them a Hot Desk user, that should free up a license so that I may create a base extension on their phone. Is that right?
* I talked to a VAR and they said that in order for people to hot desk from one location to another I need to have an open hot desk license to accommodate them at the site they are moving to. I take it that Mitel Ops Manager doesn't pool licenses, it only shares phone directory information amongst the sites right?
Thanks in advance for any advice that you may provide.
Regrads,
C