country codes in phone numbers

[FrancisVR]

I use a dutch version of act 2007.

Country codes are not displayed in reports and dialer is dialing an extra (0)
example phone number is (32) (0)2 345 67 89

Dialing from (32), The dialer does 0 023456789.

 

[GLComputing]

Unfortunately, Country Codes do not display on reports - see

http://itdomino.act.com/act.nsf/docid/15339

I don't think the standard dialer will properly remov leading "0"s from other countries, but it should from your country.

For better dialing controls, including correct international dialing rules, incoming CallerID and even integration with Skype, I prefer to use itTAPI. You can download a trial from -

http://www.glcomputing.com.au/main.php?prodid=56&s=1

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[FrancisVR]

I can not understand that ACT People wait to make a patch.

It was pefect in V6. What are they waiting for.

Your suggestion for the dialer is OK
Thanks

 

[GLComputing]

Wait to make a patch for what?

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[FrancisVR]

rather a fix,... that country codes are displayed in reports etc. This is a must for international working organisations!!!

 

[GLComputing]

I also work internationally, but I carry a Blackberry and use Handheld Contact rather than reports

Here's a place to make suggestions for a fix

http://www.act.com/community/feature/index.cfm

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[FrancisVR]

OK the reports are not for my own use but for third parties.

Do you have all country codes in mind???

The fact is that it worked in V6 and not in ACT 2007.

Many thanks for your help.

 

[GLComputing]

Maybe add the Country field to the report?

Not sure what you mean by "Do you have all country codes in mind???"

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

 

[FrancisVR]

Creating the country code is what I did... 1/2 solution