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Could not complete this operation because an assertion has failed?

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Jorgandr

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May 10, 2002
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Anyone have any idea at all what is up with that error message! I am almost to my breaking limit here! I get the above error whenever I try to Save for Web in Photoshop 7.01 and when I try to open a file in ImageReady 7.01. I can open a file in Photoshop and then "jump to" ImageReady, but then when I choose Save Optimized As I get the same error message again. I have un-installed and re-installed the program about 6-8times, I even restored my PC from a back-up ghost image and un-installed other programs such as JASC Paint Shop Pro 7 and Macromedia Dreamweaver that I thought may be interfering somehow with the programs and it still did not rectify the situation! Just two days ago everything was working fine. I have had this problem once before in the past and managed to fix it by luck. I just un-installed my Macromedia programs and re-installed the Adobe software right afterwards and it seemed to work again. Unfortunately it seems as though no matter what I do this time I cannot for the life of me get it to work properly again!
 
Hi,

Check this out:


Hope this helps!

Nate

mainframe.gif

 
This fix from Adobe did absolutely nothing for me because it happens with all of my files in both PS7 and IR. I GOOGLE'D the error and found out the problem...

You need to go in to the registry and delete the following key (after making a backup copy of your registry!!!)

HKEY_CURRENT_USER\Software\Adobe\Save For Web 3.0

Delete the entire key after exiting all Adobe software and then Save for Web will work again.

I also read this has something to do with SpyBot, which I use, and also some other spyware programs??????? I don't know about that part but I know Save for Web finally works again!!


 
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