COT/(outbound) Caller ID Modification Question

[tahki]

Hi,

I need to change the company name that appears whenever an internal TN places an external call. There are 14 COTs routed together to handle the traffic - I am not finding any options to change their names either on individual TNs nor in LD 21 for the RDB. I have an SL1 upgraded to Meridian 1 Option 61C Release 24 - using Octel Aria 3.0 for voicemail.

Is this something I can change or is it the responsibility of the local carrier? I've also changed the configuration of our voicemail server to reflect the new company name but haven't had a chance to test it yet.

Thanks-
Laura

 

[enrightdj]

Usually the name of the company on CLID follows the bill to name and number.

 

[PERRYPJ]

You need to contact your local carrier, there is nothing in the switch that will give a name

OLD ROLMEN WORKING ON NORTELS

 

[tahki]

Thank you both! That's basically what I thought but wanted to double-check.

Laura