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COT/(outbound) Caller ID Modification Question

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tahki

Technical User
Jul 25, 2003
70
US
Hi,

I need to change the company name that appears whenever an internal TN places an external call. There are 14 COTs routed together to handle the traffic - I am not finding any options to change their names either on individual TNs nor in LD 21 for the RDB. I have an SL1 upgraded to Meridian 1 Option 61C Release 24 - using Octel Aria 3.0 for voicemail.

Is this something I can change or is it the responsibility of the local carrier? I've also changed the configuration of our voicemail server to reflect the new company name but haven't had a chance to test it yet.

Thanks-
Laura
 
Usually the name of the company on CLID follows the bill to name and number.
 
You need to contact your local carrier, there is nothing in the switch that will give a name

OLD ROLMEN WORKING ON NORTELS
 
Thank you both! That's basically what I thought but wanted to double-check.

Laura
 
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