Cortelco ATA 8212 sip

[attex]

we are attempting to install a Cortelco 8212 ATA on IP Office 9.1.6. The device is not registering with IPO. Here is Monitor info. Anyone who has used this device please chime in.
11:00:40 74126782mS SIP Rx: UDP 192.168.60.13:5060 -> 192.168.60.2:5060
REGISTER sip:192.168.60.2 SIP/2.0
Via: SIP/2.0/UDP 192.168.60.13;branch=z9hG4bK1403394390
Route: <sip:192.168.60.2;lr>
From: "198" <sip:6418428009@192.168.60.2>;tag=1286939138
To: "198" <sip:6418428009@192.168.60.2>
Call-ID: 695417490@192.168.60.13
CSeq: 10 REGISTER
Contact: <sip:6418428009@192.168.60.13>;expires=300
Max-Forwards: 30
User-Agent: SUNTRA
Expires: 300
Content-Length: 0

11:00:40 74126785mS SIP Tx: UDP 192.168.60.2:5060 -> 192.168.60.13:5060
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP 192.168.60.13;branch=z9hG4bK1403394390
From: "198" <sip:6418428009@192.168.60.2>;tag=1286939138
Call-ID: 695417490@192.168.60.13
CSeq: 10 REGISTER
User-Agent: IP Office 9.1.6.0 build 153
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,NOTIFY,INFO,SUBSCRIBE,REGISTER,PUBLISH

http://WWW-Authenticate:

Digest nonce="616a3b3d8e125bc1acee",realm="ipoffice",algorithm=MD5
Supported: timer
Server: IP Office 9.1.6.0 build 153
To: "198" <sip:6418428009@192.168.60.2>;tag=2fa8e2b711bdc5b4
Content-Length: 0
11:00:30 74116716mS SIP Rx: UDP 192.168.60.13:5060 -> 192.168.60.2:5060
REGISTER sip:192.168.60.2 SIP/2.0
Via: SIP/2.0/UDP 192.168.60.13;branch=z9hG4bK1031974278
Route: <sip:192.168.60.2;lr>
From: "198" <sip:6418428009@192.168.60.2>;tag=746902305
To: "198" <sip:6418428009@192.168.60.2>
Call-ID: 1292009474@192.168.60.13
CSeq: 9 REGISTER
Contact: <sip:6418428009@192.168.60.13>;expires=300
Authorization: Digest username="198", realm="ipoffice", nonce="0d47f670ae4e2b30eddf", uri="sip:192.168.60.2", response="d2e9311e10707e03a03e50c42b12d9bb", algorithm=MD5
Max-Forwards: 30
User-Agent: SUNTRA
Expires: 300
Content-Length: 0

11:00:30 74116720mS SIP Tx: UDP 192.168.60.2:5060 -> 192.168.60.13:5060
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP 192.168.60.13;branch=z9hG4bK1031974278
From: "198" <sip:6418428009@192.168.60.2>;tag=746902305
Call-ID: 1292009474@192.168.60.13
CSeq: 9 REGISTER
User-Agent: IP Office 9.1.6.0 build 153
Allow: INVITE,ACK,CANCEL,OPTIONS,BYE,REFER,NOTIFY,INFO,SUBSCRIBE,REGISTER,PUBLISH
Supported: timer
Server: IP Office 9.1.6.0 build 153
To: "198" <sip:6418428009@192.168.60.2>;tag=b74ba48c4c8e8cb9
Content-Length: 0

 

[teletechman]

It is forbidden check the user to make sure it is correct, i.e. a SIP extension that the password is correct or even change it for testing. How do you have the Cortelco set up are you using the user name or the extension to register. You should use the ext number to register the unit.
Mike

 

[Michael Brown]

We are using IPO R10.1 and it works for us. We found odd issues with the newer firmware (can't remember exactly what) so we are sticking to version 3.08-33. I have notes on what to do to setup one of our units. See if the below helps.

[pre]
*01 to get the IP
Username: admin
Password: dbl#admin

Confirmed working firmware version: A38HS-3.08-33.pkg

IN IPO:
Create SIP Extension (3rd Party)
Create User

On ATA:
Config by Line
Phone Number: EXTENSION
SIP Registrar: (The SIP Gateway that the extension exists on)
Registrar Expire: 0
Home Domain: (SIP domain here)
Authentication ID: EXTENSION
Password: (The User's Login Code)
DialPlan: [1-7]XXXX|9XXXX|81XXXXXXXXXX|8412XXXXXXX
Press enter in any box to save
[/pre]

 

[janni78]

Is 6418428009 the extension number?

"Trying is the first step to failure..." - Homer