mindamartine
Technical User
Hello all,
We just took over an account of with 11 PBX and I am changing all 2nd level passwords. Only 2 of then do not have the 2nd level they were supposed to. Called a major nortel vendor and had them extract the 2nd level. What they are telling me it is (suppose to be the same password for both switches) does NOT work for either for them or me.
I am not asking you to tell me how to extract them myself as I know that is a no-no. Do you think it could be corruption or is there another secret when doing the LOGIN?
If I login with the first level and go to LD 22 and PRT PWD and then put in the password they gave me (sent in an e-mail to me and verified no typos) I get the
SCH0526 Password does not match stored password.
Any thoughts?
We just took over an account of with 11 PBX and I am changing all 2nd level passwords. Only 2 of then do not have the 2nd level they were supposed to. Called a major nortel vendor and had them extract the 2nd level. What they are telling me it is (suppose to be the same password for both switches) does NOT work for either for them or me.
I am not asking you to tell me how to extract them myself as I know that is a no-no. Do you think it could be corruption or is there another secret when doing the LOGIN?
If I login with the first level and go to LD 22 and PRT PWD and then put in the password they gave me (sent in an e-mail to me and verified no typos) I get the
SCH0526 Password does not match stored password.
Any thoughts?