hoggbottom59
Technical User
I am trying to fix a user's computer with a printer folder that corrupted. He had a blue screen and restarted.
His folder was missing any icons for the installed printers.
If you try to add a printer you get the following message.
"Operation could not be completed. The print spooler service is not running."
The print spooler is automatic but if I manually Start it the message is just "Operation could not be completed."
I have tried all the Microsoft articles referring to removing entries in the Registry and now believe that only reinstalling Windows XP may resolve the problem.
The desktop is running XP Pro SP2.
Leon.
His folder was missing any icons for the installed printers.
If you try to add a printer you get the following message.
"Operation could not be completed. The print spooler service is not running."
The print spooler is automatic but if I manually Start it the message is just "Operation could not be completed."
I have tried all the Microsoft articles referring to removing entries in the Registry and now believe that only reinstalling Windows XP may resolve the problem.
The desktop is running XP Pro SP2.
Leon.
