Corrupted message causing backup to fail

[ncvandy]

Using Veritas 9.1 on Win 2003 and a few days ago I started getting failures on the Exchange backup as shown below (there are 15 entries showing the same failure, the only difference in them is the temptable#, 2 examples shown below). I had this happen before with a message that is corrupted but normally it will tell me whose mailbox the message is in. The identifier in this case (0F837C8A-A0A5-4618-843A-C33AB699E084) is the system mailbox which has no mail in it. Any clues to where to start searching for this email. I really do not want to have to attach every single mailbox to find the message that is giving me grief. Any advice on tracking this critter down to resolve this would be greatly appreciated.


Access denied to file SMTP (XXXX-MAIL3-{0F837C8A-A0A5-4618-843A-C33AB699E084}) [connections/cn=smtp (XXXX-mail3)/cn={0f837c8a-a0a5-4618-843a-c33ab699e084}]?TempTable#1?#0?[BULK] RE: Scope Concert.
The item \\XXXX-MAIL3\Microsoft Exchange Mailboxes\SMTP (XXXX-MAIL3-{0F837C8A-A0A5-4618-843A-C33AB699E084}) [connections/cn=smtp (XXXX-mail3)/cn={0f837c8a-a0a5-4618-843a-c33ab699e084}]?TempTable#1?#0????????????????????????????????????????????????????????????????????????[BULK] RE: Scope Concert in use - skipped.
Access denied to file SMTP (XXXX-MAIL3-{0F837C8A-A0A5-4618-843A-C33AB699E084}) [connections/cn=smtp (XXXX-mail3)/cn={0f837c8a-a0a5-4618-843a-c33ab699e084}]?TempTable#1?#10?[BULK] RE: Scope Concert.
The item \\XXXX-MAIL3\Microsoft Exchange Mailboxes\SMTP (XXXX-MAIL3-{0F837C8A-A0A5-4618-843A-C33AB699E084}) [connections/cn=smtp (XXXX-mail3)/cn={0f837c8a-a0a5-4618-843a-c33ab699e084}]?TempTable#1?#10????????????????????????????????????????????????????????????????????????[BULK] RE: Scope Concert in use - skipped.


Thanks in advance,

Jim V

Jim

Elegant solutions are nice, but right now I'll settle for whatever works.

 

[SteveRoadWarrior]

Try running the backup with the AV for Exchange service stopped. There could be a timing problem. Also try stopping or disabling diskeeper or any other scheduled defrag software. Also check your AV logs for when your AV scan is running.