Corporate Edition slowing down system

[JayE]

Hi,

Our network has 7.5 installed on server, with all clients having software installed (either 7.5 or 7.6 for XP clients).

Our IT supplier say the software they recently installed is running much slower than it should, and wonder if our AV software is causing it as it accesses each file to check it before it opens. They suggest we should remove realtime protection from files and rely on scheduled scans instead. OR we could exclude the directory used by the program/data files from the protection - see if that helps.

They also suggest we look at other possible causes of the slowdown such as "bottlenecks" on the server, network cables or the network cards inside machines.

The software is Opera 1 accounting software, which is installed on the main network drive and all clients access this directory to run the program and work on the data.

Do you have any thoughts on this?

Regards,
Jay/UK

 

[polymath5]

Well... Any AV is going to have some impact on system performance. NAV is known for it.

If you have realtime set to check each file on every access, that will have a larger hit. I would set it to check on create instead of create, open, move, copy or run. See if that helps.

I don't think I would want real time protection turned off. But perhaps if you are in a highly controlled environment you could just rely on daily scans. =============
Mens et Manus
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[JayE]

Hi,

Yes, I understand.

Have not seen the option to change when the files are scanned with realtime protection, but have found the option on the server to turn off protection for this one directory, am amaiting to see if this makes any difference.

I think scans are set to weekly, will see if I can change to daily.

Regards,
Jay/UK