I have a cliet who has a voicemail message they need to save to disk. The caller saved the message as private so I can't forward, but I do need to go into the PBX system and save the specific message to a diskette. Does anyone know how to do this? Where are the messages stored?
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copy a voicemail msg to disk
- Thread starter Peach66
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Well, it can be done, but you'd need the Web Communications Server attached to the Magix to turn the voice file into a wav and download it. You can't "grab it" via or by the GUI admin programs.
If the message is important enough to jump through hoops for (security issue, legal evidence, etc), you could hard wire a speaker from a set to a 1/8" plug, attach it to a line in plug on a PC sound card, conference the phone with one extension then call in and get the message from a CO line. Clumsy, but works.
Or, go buy a Radio Shack telephone microrecorder for $50 and capture it, then upload it to a PC. Lower quality, but easier.
If the message is important enough to jump through hoops for (security issue, legal evidence, etc), you could hard wire a speaker from a set to a 1/8" plug, attach it to a line in plug on a PC sound card, conference the phone with one extension then call in and get the message from a CO line. Clumsy, but works.
Or, go buy a Radio Shack telephone microrecorder for $50 and capture it, then upload it to a PC. Lower quality, but easier.
RadShak sells a handset adapter that plugs into a tape recorder, or computer. I bought one when I got my voicemail, as the prior company hadn't cleared the boxes out and there was some great stuff in there (apparently it wasn't a very good company).
We also use the same idea at work for service observation.
Make sure to listen to the recording before you delete the original however. For some reason a lot of the recordings I made turned out to be junk (noisy, etc)
We also use the same idea at work for service observation.
Make sure to listen to the recording before you delete the original however. For some reason a lot of the recordings I made turned out to be junk (noisy, etc)
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