Copy a greeting from one mailbox to another?

[Sambooka]

Hi!

We are using Nupoint and we have a mailbox 3355 with Call Director setup and id of 002. We would like to use the same greeting for another mailbox (for example 3356 id001) without having to rerecord.

Is this possible? I cant find anything in my google to address this.

Thanks

 

[Billz66]

Not that I am aware of
( unless you imported it to start with)

If I never did anything I'd never done before , I'd never do anything.....

 

[sarond]

Yes I believe this can be done but you will need root access on the MSL.
First get the Mailbox of the call flow e.g. Mailbox 3355

On the MSL go the directory where the Call Flows are configured

​

[tt]cd /usr/vm/val5/CallFlows[/tt]

Find your mailbox config and view the contents using your preferred editor. e.g.

​

[tt]vim mbox_3355.xml[/tt]

Look in the file for the nodeID your looking for and under that line will be the messageID
In my exapmple I had [tt]<messageID>32020</messageID>[/tt]
This number is in decimal format but the audio files are named in hex.
Convert the number to hex i.e 32020 = 00007d14
Go to the directory where the audio files are stored.

​

[tt]cd /usr/vm/audio/store[/tt]

Search for your audio files (named in hex)

​

[tt]find -iname "*7d14"[/tt]

This will show you what directory the audio file is stored in. Mine was ./0/125/00007d14
Use you favourite way of getting files off the server. I use WinSCP.

I believe the file is in uLaw format. I use Audacity to convert it by importing raw data, U-Law, No endianess, 1 Channel (Mono), 8000Hz

You can then export it whatever format you like and import back into NuPoint.