Cisco won our proposal for a new phone system, so we're beginning the migration from an Option 61 and several Option 11s to a Cisco Call Manager system.
Need opinions from you, based on your years of experience, on two things:
Cicso tells me the business world is getting away from using 9 for an outside line to prevent accidental 911 calls. In your collective experience, true or not true?
They also thought I was nutty when I said industry standard for going to voicemail is pretty much 24 seconds, which represents 4 rings cycles of 2 sec on and 4 sec off. They looked at me funny and said the standard is 18 sec. I don't know how many rings of theirs that corresponds to because they cadence is different than 2 on and 4 off. Again, what's been your experience.
Maybe I should cross post to the Cicso forum and start watching that one as well. My partner and I are on a learning curve here.
Need opinions from you, based on your years of experience, on two things:
Cicso tells me the business world is getting away from using 9 for an outside line to prevent accidental 911 calls. In your collective experience, true or not true?
They also thought I was nutty when I said industry standard for going to voicemail is pretty much 24 seconds, which represents 4 rings cycles of 2 sec on and 4 sec off. They looked at me funny and said the standard is 18 sec. I don't know how many rings of theirs that corresponds to because they cadence is different than 2 on and 4 off. Again, what's been your experience.
Maybe I should cross post to the Cicso forum and start watching that one as well. My partner and I are on a learning curve here.
