Hi Everyone,
We keep randomly getting the error message (converting connection protocol to named pipes due to connection error) on our Exchange database level backup. We are running Arcserve 11.5 sp2 for the backup server and 11.5 sp2 client for exchange on our Exchange nodes. Arcserve is unable to convert to name pipes and the backups are failing. I found a document on CA web site and verified the PortsConfig.cfg file has port 6074 for exchange as the port and I checked the TCP/IP port for the Exchange agent configuration from the programs menu. CA has not been much help in troubleshooting this issue. Any suggestions would be appreciated. Thanks!
We keep randomly getting the error message (converting connection protocol to named pipes due to connection error) on our Exchange database level backup. We are running Arcserve 11.5 sp2 for the backup server and 11.5 sp2 client for exchange on our Exchange nodes. Arcserve is unable to convert to name pipes and the backups are failing. I found a document on CA web site and verified the PortsConfig.cfg file has port 6074 for exchange as the port and I checked the TCP/IP port for the Exchange agent configuration from the programs menu. CA has not been much help in troubleshooting this issue. Any suggestions would be appreciated. Thanks!