There's no way to convert it directly - the easiest way would be to save the calls as WAV from Query and then use a third party application to convert them to MP3.
If you need to distribute the calls it may be easier to save them as .NMF (NICE compressed format) and use the NICE player application which is available free from the NICE web site.
I'm trying to use an automation program (autoit3) thus it save recordings on HDD in .wav format and then to throw them in the network. I don't have any other idea.
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