What I did but the storage program was not build in a 'nice' way and one of those just exported all the files as AUD instead of WAV. note that the files are no more available on the logger side.
As Barney indicates you'll probably need to replay each call using query and save them separately as .wav. Might need to hire a student if you have hundreds of calls you want to convert. Not sure why you'd want to though as wav will take up stacks more space.
Maybe we are missing something to your question here?
No i guess this is the only solution and it is what they did.. unfortunately i discovered that we need to send the files as wav to the customer in order to be able to read it.. which is for me a total non sense since the nice Media player can be found for free on the Web page of nice... Now i have only one choice trying to repair the sales error which is almost impossible even with the argument of the space which is leading us to more and more issue.
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