Control Packet Card for Avaya G650

[WileECoyote]

I'm trying to set up ISDN-BRI out of the system at one of our remote locations. We are running CM 3.1 from centralized S8710 servers. The remote location has an S8500 server and two G650 gateways. I'm using a TN2198 as I need the U-interface flavor of BRI. This, in turn, is connected to a Cisco 2600 series box with BRI cards in it. Everything is set up and wired, but the "status data" command still shows disconnected. Checking the hardware guide, I saw that the TN2198 needs a packet control circuit-pack. I happened to have a TN778 packet control pack, so proceeded to plug it in. Bad things happened! A chip blew up and the red light for the power-supply/fan came on. I pulled the card and the light went out - no lasting damage. Avaya replaced the card, and the next one did the same thing. No documentation available on the TN778, but it now *appears* that it is incompatible with the G650.

Any Help would be greatly appreciated. Thanks.

 

[ISDNman]

You may have better luck in the Avaya forum.

Good Luck