Contivity need to pass through a Cisco uBR924 Router

[Charokee]

I am new to Cisco products, and i am trying to get a Laptop running Nortel's Contivity Extranet Software to connect through my Cisco uBR924 Cable modem/Router.

I purchase the cisco router, and i am unable to get it to connect to the VPN. I used to use a plain SMC router, with no problems. Is there something that i am missing in order to let the connection work? Is there anything with NAT or IPSec i need to enable? If so, what do i need to enable? The cisco router is doing NAT and DHCP.

Below is a log file with ip's with the specific ip information taken out.


Tue Jan 21 22:06:27 2003 : Isakmpd : I : Connection initiated to xxxxx.com using Diffie-Hellman group 2.
Tue Jan 21 22:06:28 2003 : ConfMode : S : Authentication successful.
Tue Jan 21 22:06:28 2003 : ConfMode : I : IP Address xx.x.xxx.xx.
Tue Jan 21 22:06:28 2003 : ConfMode : I : Keepalive interval set to 15 seconds.
Tue Jan 21 22:06:28 2003 : ConfMode : I : Maximum keepalive retransmissions set to 2 retries.
Tue Jan 21 22:06:28 2003 : ConfMode : I : Split tunneling enabled.
Tue Jan 21 22:06:28 2003 : ConfMode : I : Route Added : xx.x.x.x xxx.x.x.x
Tue Jan 21 22:06:28 2003 : ConfMode : I : Route Added : xxx.xx.x.x xxx.xxx.x.x
Tue Jan 21 22:06:28 2003 : ConfMode : I : Route Added : xxx.xxx.x.x xxx.xxx.x.x
Tue Jan 21 22:06:28 2003 : ConfMode : I : Domain name set to "xxxxxx.COM".
Tue Jan 21 22:06:28 2003 : ConfMode : I : Primary Domain Name Server "xx.x.x.x".
Tue Jan 21 22:06:28 2003 : ConfMode : I : Secondary Domain Name Server "xxx.xx.xxx.x".
Tue Jan 21 22:06:28 2003 : ConfMode : I : Primary WINS Server "xx.x.x.x".
Tue Jan 21 22:06:28 2003 : ConfMode : I : Secondary WINS Server "xxx.xx.xxx.x".
Tue Jan 21 22:06:28 2003 : ConfMode : I : Saving Password on client is turned Off.
Tue Jan 21 22:06:28 2003 : ConfMode : I : Primary Failover "xx.xxx.xxx.xxx".
Tue Jan 21 22:06:28 2003 : ConfMode : I : Secondary Failover "xx.xx.xxx.xx".
Tue Jan 21 22:06:32 2003 : NameSrvr : W : Adding DNS Servers "xx.x.x.x xxx.xx.xxx.x".
Tue Jan 21 22:06:33 2003 : NameSrvr : W : Adding WINS Servers "xx.x.x.x *xxx.xx.xxx.x".
Tue Jan 21 22:06:33 2003 : Failover : I : Failover list set to "xx.xxx.xxx.xxx xx.xx.xxx.xx ".
Tue Jan 21 22:07:23 2003 : Isakmpd : F : The secure Contivity VPN connection has been lost.
Click Connect to re-establish the connection.

Any help would be greatly appreciated.

Thank You

 

[Frid4y]

Make sure the rights ports are open on the router. UDP 500 and protocol 50 and 51. For the looks of the log, seems like one of the phases is getting through but not the second one.

If the router is using NAT and the Contivity is behind the router, does the Contivity has its own public routable IP address? Or are you doing an route from router to Contivity?