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Continuity - CC6, Check if CallPilot is Running 1

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9belowzero

IS-IT--Management
Dec 22, 2006
34
GB
Hi,

Is there any checks I can perform in my CC6 scripts to detect if the CallPilot Server is up and running ?

It is great having a mulitude of menu's and messages but if the CallPilot server goes offline I need to compensate with an alternate route ;-)

Thanks
 
Why don't you simply write a test script that calls a voice menu in callpilot and then routes a call to a phone. That way you can tell quite quickly if any part of your system is not working correctly. As another check, you could configure a test voice mail box also so if you don't get the voice menus you can call the voice mail, if that does not work either then you can safely assume that callpilot has a problem.
 
See for checks in scripts my contribution to:
thread959-1500225
 
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