DanielNetstar
IS-IT--Management
Hi Guys, hoping I'm in the correct part of the forums for this; I've got an IPoffice 500 with Contactstore keeping copies of all conversations.
The system was set to keep 12 months of recordings, we've now reduced this to 6 months but the system doesn't seem to be clearing it's self-up correctly, the "date of the oldest call held on disk" is 25/05/11 but all the recordings for the past year are still on the servers drives, the change was made a week ago and the server running contact store has been restarted since the change, "allow full database vacuum on starup" is enabled.
The version is showing as csipo-7_8sp1_16
Anyone have any ideas how to force the system to clean it's self-up?
Is it safe for me to mass delete all the recordings from the disk older than 6 months?
thanks in advance
Daniel
The system was set to keep 12 months of recordings, we've now reduced this to 6 months but the system doesn't seem to be clearing it's self-up correctly, the "date of the oldest call held on disk" is 25/05/11 but all the recordings for the past year are still on the servers drives, the change was made a week ago and the server running contact store has been restarted since the change, "allow full database vacuum on starup" is enabled.
The version is showing as csipo-7_8sp1_16
Anyone have any ideas how to force the system to clean it's self-up?
Is it safe for me to mass delete all the recordings from the disk older than 6 months?
thanks in advance
Daniel