Contactstore missed recordings

[technicaluser4]

Does anybody ever had experience with Contactstore missing on recording particular calls?
I am running version 8.0 and the respective Contactstore version. I have put in recording to "mandatory" this way the call is not started in case of no channels available, however I have noticed calls being missed out.

 

[hairlessupportmonkey]

if you look in the VRL folder are there any WAV files?

ACSS - SME
General Geek