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ContactStore cscm log file Issue

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arunknair

arunknair

Programmer
Aug 10, 2012
92
SA
I am facing a strange issue with the contact store, the contactstore server is showing an error no disk space in C Drive. Call are not recorded, no file is stuck in the VRL folder.

I checked everything and found that the cscm log file in logs folder under witness in 120GB !! in size. I deleted the old log files and the latest cscm log file is rapigdly increasing in size. I tried to open it due to huge file size its not opening in notepad. I managed to stop the contact store service and opened it in word and found lot of errors related with softphone...couldn't copy the details....

What could be the problem?

 
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Managed to open the log file :

2013-06-23 22:00:35,783 [WrapperStartStopAppMain] INFO com.swhh.cscm.service.CSCMService - service cscm starting
2013-06-23 22:00:36,293 [WrapperStartStopAppMain] INFO com.swhh.cscm.database.DBMaker - correct database version found
2013-06-23 22:00:36,307 [WrapperStartStopAppMain] WARN com.swhh.cscm.admin.Alarms - Warning raised err.system.restart [null] [null]
2013-06-23 22:00:36,310 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.Audit - Property setting viewerx.limit=400
2013-06-23 22:00:36,318 [queue.name.alarms-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest wait on queue.name.alarms occurred, of 10ms
2013-06-23 22:00:36,496 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.Audit - Property setting witness.home=..\..
2013-06-23 22:00:36,497 [queue.name.audit-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest wait on queue.name.audit occurred, of 1ms
2013-06-23 22:00:36,518 [queue.name.audit-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest run on queue.name.audit occurred, of 21ms. Type=Audit.add
2013-06-23 22:00:36,518 [queue.name.audit-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest wait on queue.name.audit occurred, of 21ms
2013-06-23 22:00:36,540 [queue.name.alarms-0] INFO com.swhh.threads.QueuedJobThreadPool - Longest run on queue.name.alarms occurred, of 222ms. Type=Alarms.add
2013-06-23 22:00:36,638 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.Switch - Found local IPv4 address: 127.0.0.1
2013-06-23 22:00:36,638 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.Switch - Found local IPv4 address: 192.168.1.130
2013-06-23 22:00:36,694 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.StnPool - Station pool retain.assigned deleted
2013-06-23 22:00:36,723 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.SystemBean - Active/Standby decision based on: number of standbies known=0, is or has been configured for Distributed Standbies=false, Main Standby known=false, Still in startup=true
2013-06-23 22:00:36,723 [WrapperStartStopAppMain] INFO com.swhh.cscm.admin.SystemBean - Recorder going ACTIVE
2013-06-23 22:00:36,950 [ThreadWatcher] INFO com.swhh.threads.ThreadWatcher - Thread Watcher started
2013-06-23 22:00:36,950 [Mailer thread] INFO com.swhh.cscm.engine.MailerThread - MailerThread started
2013-06-23 22:00:36,950 [DiskManager thread] INFO com.swhh.cscm.engine.DiskManagerThread - DiskManager thread started
2013-06-23 22:00:36,963 [DB thread] INFO com.swhh.cscm.eware.EwareThread - DB Thread started
2013-06-23 22:00:36,965 [CSIPO thread] INFO com.swhh.cscm.engine.CSIPOThread - CSIPOThread started
2013-06-23 22:00:36,968 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,970 [CSIPO thread] ERROR com.swhh.cscm.admin.Alarms - Alarm raised alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,970 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,970 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,971 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,971 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,972 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,972 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,972 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,972 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,972 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,973 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,973 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,973 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,973 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,974 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,974 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,974 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,974 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,975 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,975 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,975 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,975 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,976 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,976 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,977 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,977 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,977 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,977 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,977 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,978 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,978 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,978 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,978 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,979 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,979 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,979 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,979 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,979 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,980 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,980 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,980 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,980 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,981 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,981 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,981 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,981 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,981 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,982 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,982 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,982 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,982 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
2013-06-23 22:00:36,983 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3547952849.wav] [short block]
2013-06-23 22:00:36,983 [CSIPO thread] INFO com.swhh.cscm.admin.Alarms - Filtered out alarm alarms.softphone.processfailed [MSG3548813714.wav] [short block]
 
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