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Contacts directory name search different form previous release.

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snowman50

Technical User
Nov 17, 2007
2,608
GB
Hi Guys
ip office release 10.0.2

Has anybody noticed when using the dial by name within the directory it doesn't work the same way as 9.1.
example: I have a directory for the Doctors mobile numbers within the contacts list.
normally I get the customer to press the contacts button then press D or DR for the doctors list to appear.
then they can quickly scroll down through the desired list of doctors because the all start with DR

Now on release 10 when you press D you get any contact that has the letter D in it anywhere within the name.
if I press D I could get Andrew because it has a matching D somewhere in the name

it seems that if you want to quickly get to a list off numbers that start with say the letter W X Y or Z you cant get to this list.
as soon as you press the keypad W and you have a name with "Andrew" this name appears first because it sees a W.
not the names starting with W X Y or Z

if I want to get to a name with Wayne then you type W A Y before you get the name which is of course correct.

 
This is from 9.0/9.1, see if it works for your R10

NoUser Source Number
TUI:NAME_SEARCH_MODE=X
Where X=
1 – default action, matches to First name
2 – matches to Last name
3 – matches to either First OR Last name
4 – matches to Middle name, but NOT to first or last (for “Fred J Flintstone”, pressing 3 for F brings up No Match, but pressing 5 for J matches the middle name/initial)
5 – matches to First name OR Middle name, but NOT last name
6 – matches to Last name OR Middle name, but NOT first name
 
Hi TTT

I will try that when I get my next Rel 10 job.
 
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