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contact store 1

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1STShirt

Technical User
Feb 10, 2006
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programming contact store for the first time, need some help pointing the recordings to dump to an accesible point by administrator. anyone familiar with this and also how the ip office knows contact store exists? thanks in advance.
 
the ip office knows contact store exists because you put a license in.

the recordings are put in the vrl folder, (provided you tell the IP office to put them there) then contactstore goes and gets them. then you can use the web interface to search and replay.

if you have ever seen the structuring of the witness folders, you dont want to be hunting around in them unless you really really have to.
 
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