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[beckfiveoh]

If you have recordings enabled at a Hunt Group level, is there any way to display the individual's extension (or username) in the results section? As it shows now, we only see the inbound CID and corresponding hunt group extension which would need to a lot of searching if we wanted to sort by user.

Issue is we don't want to enable recordings at the individual level because we only want to record the calls to them that come by way of the hunt group.

Thanks!

 

[beckfiveoh]

Sorry... that should read search and "REPLAY