Contact Recording User Permissions

[Jimmyjoe1975]

Hi,
I am trying to setup an user enabling just to search recodings from a range of extensions.
When I select that range the user can only see outbound calls recordings, but not incoming calls.
And if I add permissions for the range of hunt-groups where the extensions receive calls from, the user can see inbound calls from different range of extensions that also belongs to that hunt-groups.
So, is there a way to provide only permissions for inbound (passing through hunt-groups) and outbound calls just for a range of extensions?
Many thanks for your advice.

 

[Onorio]

Hello,
I got the same problem.
Giving permissions in CR to a user for searching recordings of some IP Office users when the call is coming from a Hunt-Group I am not able to find all the recordings.
The logical behaviour should be if I provide permissions for some extensions the searching should provide all the recordings from those extensions, but it is not how is working to me. Nevertheless, giving permissions for the hunt-group extension provides all the recording of the users. It makes no sense to me.
Is there a solution for this issue?