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Contact List

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prflash

Technical User
Nov 29, 2005
338
US
Avaya CM 6.2.

Can Caller ID information be matched to the contact list on the 9611;9630; etc. Clients are expecting that when a caller that is on the contact list call, that their name be displayed as written in the Contact list. Can this be done?

prflash
 
Set "pair contacts" on the handset.

I'll leave it as an exercise for you to find it (its in the options menu)

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.
 
I know where it is. Always wondered what that was for but was waay to lazy to look it up
Thanks

 
You also could have found this in the User Guide under "Setting contact names to display during calls".
 
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