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Contact Centre 6 MLS and outbound dialled number

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lightningtechie1

lightningtechie1

IS-IT--Management
Jul 14, 2009
7
GB
Hello,

We are getting a lot of cti data from MLS on CC6 but don`t ever see outbound dialled number (the number a person in the company dials when making an outbound call. We has set AST and IAPG on phones, SECU on the CC6 link is also on - what other config could we be missing?

Thanks
 
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