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Contact Center Problems

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sturts

sturts

IS-IT--Management
Mar 13, 2009
21
US

I'm having problems setting up CCM6.0. The second try of the installation went better than the last... All of the necessary services are running but when I try to use the web based utility it says "There are no CCM servers configured. Please enter the server details."

Does anyone have any idea how to fix this?

Any help will be much appreciated..

Thanks in advance!
 
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Never installed one myself, by I do use them both and I know for a fact that you have a CCMA server and a CCMS server for the web base portion.

Did you installed and configured both ? they usually have to be installed on two different server (physical machine) according to Nortel.
 
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