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Contact Center Management Software

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techtina

techtina

IS-IT--Management
Sep 25, 2006
1
CA
Hello All.

I manage a small Helpdesk for an Internet Service Provider. I am looking for a Issue Management/Contact Management Software that will integrate with AS400. Ideally I would like each ticket to populate with the customers contact information which is currently stored in an AS400 system.

Any ideas?

Thanks
TT
 
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