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Contact Center 6.0

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ss341

Technical User
Dec 29, 2004
58
US
Have an order to upgrade my Symposium 4.2 to Contact Center 6.0. I also have Symposium Web Client 4.05 SU2. Will it work with the new Contact Center or does it have to be upgraded to CCMA Contact Center Manager Administrator?
 
You have to upgrade your web client to CCMA. CCMA can be used to manage Symposium 4.2 server but the Web client cannot manage the CCMS server.
 
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