Connection/TS licensing problem

[ddorrell]

Some of my users are having trouble connecting to Citrix (Metaframe for Windows 2000). I believe it is because our License server stopped working and new users could not connect, and users who had temporary licenses stopped connecting when licenses expired.
I reinstalled and re activated the server and reinstalled the licenses on the domain server, but the users still can't connect. When I run the Terminal Serves Licensing on the Citrix Server computer, I get "No tenminal services license server is available in the current domain or workgroup", even though I know it is. When I tell it to connect to the domain server (by name), it will find the License server, but when I run TSL again, it gives the same error. File and print sharing IS enabled and running on the Domain controller, and TS Licensing is in domain, not enterprise, mode. I have even tried putting the DefaultLicenseServer value in the registry to force it to look to the domain controller for the licensing server.
None of this has helped, and I am out of ideas and places to look.
I would very much appreciate ideas.

DD

 

[ahalecitrix]

I'm going on the assumption that you are running Active Directory. Are the MetaFrame server's and clients configured with the AD domain controller's as there DNS servers?

Also, since it was working and the service stopped and you moved the licensing server you may need to force the client machines to re-aquire a TS license.

I am assuming the machines having the problem are not Win2k or XP. Win2k and XP will usually connect to any Terminal Server without an issue once they're TS license has been validated by an active Terminal Services Licensing server.

On a Windows 9x box you can delete the existing TS license from the registry and force it to pull a new license from the server (sorry but the exact location in the registry escapes me at the moment). Thin client devices don't store the TS licensing information locally so as long as you can get them to see the new TS Lic. server they should be good to go.

All in all, Microsoft TS Licensing is a buggy pant load. But I'll try to keep my opinions to myself.

 

[ddorrell]

I seem to have stumbled almost by accident onto an active directory connections setting that seems to have done the trick, under Defaoult First Site Named. I was checking my AD settings thanks to your post, so thanks for pointing me in that direction.

 

[BeerGood]

If you're running SP2 or less on your win2k server(s) you may also want to install the licensing hotfix: the file name is Q287687_W2K_SP3_x86_en.EXE. The knowledgebase article is located here:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q287687,

and the download is available here

http://www.microsoft.com/downloads/release.asp?releaseid=30180.

Cheers