Connection to the remote computer was broken

[taz0221]

I log on to our terminal services machine at work, and if I let my machine at home idle for more than 9 or 10 minutes I get the following error.

The connection to the remote computer was broken. This may have been caused by a network error. Please try connecting to the remote computer again.

We have changed to idle time on the remote computer to 3 hours, i have gone in and changed the max idle time in the regisrty and nothing seems to work.

Does anyone have a suggestion?

 

[AdrianRO]

I had the same problem.

I discovered that the router/firewall had a rule to drop connections that are inactive for 5 minutes. So the connection was not broken by the server (so the session settings didn't matter) or by the client. It was dropped by the router.

I changed that rule and now everything is fine.

I hope this helps ...

Adrian

 

[mizredd]

Hi Adrian or anyone else who can help me,
I am experiencing an identical problem with my company's terminal server - I am not a network guy so I'm winging it, and I reset all the idle timeouts on the firewall also, but it's still timing out after five minutes. How do I go about changing the "rule" to allow longer idle times?