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connecting two nortel systems with a person in the middle.

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Splhell

Programmer
Jul 31, 2004
1
US
Here is my issue I am faced with I have a mics with a flash 1.7 at one site(call this site 1) and a cics 4.1/flash 2.0 with live operater * am. to * pm.(call this site 2).We are receiving forwarded calls from site 1 going to site 2 need to be able to redirect that call back to site 1's ext. then can go to personal mailboxs.I figured out a way it is just inefficant.Plus we would like to see them on a call from site 1 to site 2. any suggestions. Thanks I have read for a while this is my first posting.
 
look into the IP Gateway, this provides four ports (same aas co lines) for each gateway, one gateway at each end should let you dial in from the other end. you will probably have to have the services cartridge installed at each end.

end config would look like (for one channel)
site 1 dial out on co port, gateway picks up, call routed to other gateway, gateway rings site 2 co (config for disa) disa d.t. answers, extension is then dialed.

other alternative would be to upgrade both ends to MICS 6.1 and put in t-1 betwix them ($$$$$$)

this is the kind of job that nortel says the gateway is for.

If voting could really change things, it would be illegal.

JerryReeve
Communications Systems Int'l
com-sys.com
 
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