Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Connecting to OCMT client. Please wait..Tool never opens

Status
Not open for further replies.

wolf2blue

IS-IT--Management
Oct 3, 2005
28
US
Hi All,
After upgrading to 6 we can not get the client's (IE7 or IE6) to open the Outbound Campaign Manager Tool. No errors or anything to help determine what the issue might be. After about 10 seconds the "Connecting to OCMT client. Please wait.." changes to Done but nothing happens.
The strange thing is that this works on the CCM server.

Some System Info
CCMA_6.0_SU_07 10/28/2009 6:01:26 PM
CCMA_6.0_SUS_0701 10/28/2009 6:13:35 PM
CCMA_6.0_SUS_0702 10/28/2009 6:15:18 PM
CCMA_6.0_SUS_0703 10/28/2009 6:17:47 PM

This upgrade was installed by our Embarq / CenturyLink Tech. He's never failed us before. But he is in traning this week and he knows more about Outbound then his backup.

Thank you

 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top