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Connecting Righfax open text 2100 to cs1000m release 7.50 using pri

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tball1

Technical User
Apr 4, 2010
238
US
I have been trying to get the RightFax open text 2100 to connect to cs1000m I have read several posts on this forum first try was old school with plain t-1 with em4. Appears you get not good documention from righfax . Had it working with ni2 and did internally but could work or answer but could not tandem calls from inbound isa route which had ncos of 1 and the niw route to RightFax ncos 4 getting swed equipment congestion message on isa d channel. Changed trunk route to ni2 tie then set dsel to 3vce can call into RightFax you can trace call shows established but never get ringback or the fax tone from system. Thanks
 
I found and old thread thread798-1268715 that references the same problem that iam having solution was design intent. I can not confirm this from listed document 553-2901-100 isdn not sure if any one on this forum can confirm also. I have checked on the Avaya web site but have not found anything at this time.
 
Got support thru right fax was able to set up as regular t1 esf b8zs and em 4 wnk wnk set right fax to t1 cas setting and right fax needs cas table installed on ther righ fax server for this to work. Don't try ni2 did will not work can not tandem calls or dial outbound with this configuration
 
The problem with that set up is their will be no caller id for the fax. It will work with a PRI. Done it before. Cant find my config notes though.
 
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