phoneswitchnewbie
Programmer
Alright, so we have a Nortel Meridian Option 11C (release 2.11 I believe?) PBX which is currently connected to a VT520 terminal.
We are currently experiencing some intermittent issues with an external VoiceMail / auto attendant messaging system which sometimes just stops working for an hour or two and then miraculously comes back up again.
For troubleshooting purposes, I was wondering if it is at all possible to connect the PBX to our LAN via an ethernet cable (not seeing any ethernet ports on the Option 11C PBX though). Or possibly connect a different terminal (a newer PC running Windows XP/7?) to it that has better logging capabilities than our current VT520 setup... we are also scared the VT520 might just die on us at some point in the future since it's so ancient and has been running non-stop for the last decade or so.
Thanks!
We are currently experiencing some intermittent issues with an external VoiceMail / auto attendant messaging system which sometimes just stops working for an hour or two and then miraculously comes back up again.
For troubleshooting purposes, I was wondering if it is at all possible to connect the PBX to our LAN via an ethernet cable (not seeing any ethernet ports on the Option 11C PBX though). Or possibly connect a different terminal (a newer PC running Windows XP/7?) to it that has better logging capabilities than our current VT520 setup... we are also scared the VT520 might just die on us at some point in the future since it's so ancient and has been running non-stop for the last decade or so.
Thanks!