My 80 year-old father needs help! Well, actually, I do. He is a member of MSN, on dialup. Every week he has a different problem, and I am his tech support. Every call begins with "WE have problems...I boot up the computer and it just sits there." Of course, he never writes down the message that displays, and what he was doing at the time. At his age, he cannot remember. Of course, the Messenger update download on dialup is a killer.
I would like to bypass the MSN software altogether and just connect via the 'Internet Connection' somehow, using the local dialup number, his username and password. I use Win98, he uses WinXP Home. But, after connecting, I get and 'invalid user name or password' message, which in my experience could be a problem with the 'properties', such as 'logon with encrypted password', etc.
Does anyone have experience with this? Any ideas about whether it will work? It used to work with Compuserve, a hundred years ago. Of course, MSN tech support is unreachable. Thanks to everyone in advance. Robin
I would like to bypass the MSN software altogether and just connect via the 'Internet Connection' somehow, using the local dialup number, his username and password. I use Win98, he uses WinXP Home. But, after connecting, I get and 'invalid user name or password' message, which in my experience could be a problem with the 'properties', such as 'logon with encrypted password', etc.
Does anyone have experience with this? Any ideas about whether it will work? It used to work with Compuserve, a hundred years ago. Of course, MSN tech support is unreachable. Thanks to everyone in advance. Robin
