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Conflict ? Set relocate with Mics 6.1, Nam, stand alone acd cinphony

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byrontel

Vendor
Jul 24, 2003
324
CA
Is there a conflict with MICS 6.1,Nam vmail 4.1,and stand alone acd cinphony using set relocate y ??
I was informed this would cause some issues with acd.
Thanks
Roger
Byron Telecom
 
autoset relocation has caused problems where the acd and vm swap dns causing major headache on older releases of software"switch and vm" if it happens power down acd then vm then switch then power up in reverse order waiting for each to be functional before you bring up next "n* has dialtone vm you can retrieve msg then bring up acd.... make sure autoset is off before you do this and then verify vm dn is correct before you bring up acd . if you use auto set relocation only swap 2 phones at a time waiting till they work to do another 2 then when finished turn off only when left on has it been an issue
 
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