TAC Support
Technical User
Hi Everyone,
I have a user that want to confirm the symptoms if it related to the Application User Right using The IP Office Server Edition is version 11.0.4.2.0 build 58.
So below is the symptoms that he provide:
Fault description: the ACR extension get corrupted when the IPO is rebooted. It had happened in at least the last 3 reboots (i.e. unplanned power outage, following a config change that requires a system restart/reboot). A work around is to remove and recreate the User.
How can I prove that it the creating of user right that cause the corruption?
Can anyone help please? I had been stuck at this issue for a few days.
Below is the ACR user config that I have attached.
Thank you.
Kind Regards
Tac Support
I have a user that want to confirm the symptoms if it related to the Application User Right using The IP Office Server Edition is version 11.0.4.2.0 build 58.
So below is the symptoms that he provide:
Fault description: the ACR extension get corrupted when the IPO is rebooted. It had happened in at least the last 3 reboots (i.e. unplanned power outage, following a config change that requires a system restart/reboot). A work around is to remove and recreate the User.
How can I prove that it the creating of user right that cause the corruption?
Can anyone help please? I had been stuck at this issue for a few days.
Below is the ACR user config that I have attached.
Thank you.
Kind Regards
Tac Support
