Configuring Email Settings for remote Devices

[TechieTony]

Morning All,

I admin a MS SBS server running exch03. I am no exchange wizard by any means so my server basically goes un-administered lol. Im looking to find more information about managing exchange via

http://www.msexchange.org

but mostly wizards and whatnot. Here is what I do know

Web Outlook:

https://mail.mccoysales.com

IP of ExchSrv03/SBS: 10.10.0.1
Internet Email Outbound: 67.133.106.83

I got these questions from a mobile user trying to setup his phone I could not answer:

- Is the Incoming Server a POP3 or an IMAP?

---I turned on IMAP4 and some of my users use thunderbird. There is also no connection setup on POP3 Connector Manager so I assume we use IMAP but these are all on our LAN

- What is the Incoming Mail Server Address (Verizon has it as pop.mccoysales.com)

---As before im using IMAP... so would this be mail.mccoysales.com or 67.133.106.83?

- What is the Incoming Port?

- Is it a SSL, TLS, or None?
--- We use none so this should be 143 ?

- What is the Outgoing Mail Server Address (Verizon has it as smtp.mccoysales.com)
--- Since the email is coming from my mail server would this be 10.10.0.1 or mail.mccoysales.com?

- What is the Outgoing Port?
-Is it a SSL, TLS, or None?
---none so 25 ?

Any help would be of great service

Noncentz

 

[ShackDaddy]

Ok, let's dive in:

What sort of devices will be connecting? How many of them are Windows Mobile or iPhones? Either of those can use Exchange ActiveSync, which is the best way to sync mail/calendar/contacts remotely if the device supports it. The only port you need for that is SSL, which you already have for OWA.

For other devices, IMAP is probably your best option. If you have BlackBerries, you can set up BlackBerry Enterprise Server for a single user for free and then pay $100 for each additional license.

You shouldn't need to be setting up POP3 access to your server, but depending on your devices, it's possible that there's one that won't support IMAP (which has several advantages over POP3).

pop.mcoysales.com is something your ISP set up for you, and you shouldn't be using that. You should be using Mail.mcoysales.com since that's a name that maps to your server.

Incoming would be IMAP on mail.mcoysales.com, since your mobile device needs to contact the server that holds your mail. If you choose to use SSL on the client device (which you should) you will connect on port 993, and you'll want to open that port on your firewall.

Outgoing will be mail.mcoysales.com, because your mobile device will be needing to contact your server to send mail from the mobile device, through your server, to wherever the destination will be. You would use port 25. In the next version of SBS, that port will be different, but on SBS 2003, it's just going to be port 25.

Lastly, you should get yourself a cert if you haven't already. Spend $20 at GoDaddy and get a cert for mail.mcoysales.com.



Dave Shackelford
Shackelford Consulting