Configure Outgoing Call ID - Avaya IP500V2

[senibiau77]

HI Everyone,

In my setup for Avaya IP500V2 Rel 8, i have 1 x PRI cct by Telecom, 20 Channels, 2 x Vodafone Line Analog Trunk and 2 x BRI Digicel.

Now, all incoming lines are programmed in the PRI includes faxlines and i wanted all outgoing to o through the Digicel BRIs first and jumps to Telecom PRI lines when all Digicel are engaged.

I wanted to separate all faxlines that it send out fax via Telecom PRI and not Digicel BRIs...both the Telecom and Digicel PRIs have the same outgoing ID

How can i separate the fax calls that it picks only the Telecom PRI and not Digicel?

Thnaks n advance

 

[Westi]

yes you can easily do these but need separate outgoing line ID's and user shortcodes to go to different ARS tables for different usages is also used (or direct only via shortcode and line ID)

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

There are 10 types of people in the world: Those who understand binary, and those who don't

 

[senibiau77]

Thanks for the reply
in this i have the same outgoing ID for Telecom PRI and Digicel BRI...so the first 4 calls picks the 4 Digicel Lines and the rest continues with the Telecom PRI

The faxline are programmed also in the Telecom PRI and i cannot separate it from the PRI channels and give different outging IDs and sometimes the first 4 calls are fax outgoing and when it picks the Digicel BRIs, it did not go through

Can i give a shortcode special for fax outgoing that it only picks Telecom PRIs and not Digicel BRIs?

 

[senibiau77]

Thanks for the reply
in this setup i have the same outgoing ID for Telecom PRI and Digicel BRI...so the first 4 calls picks the 4 Digicel Lines and the rest continues with the Telecom PRI

The faxline are programmed also in the Telecom PRI and i cannot separate it from the PRI channels and give different outging IDs and sometimes the first 4 calls are fax outgoing and when it picks the Digicel BRIs, it did not go through

Can i give a shortcode special for fax outgoing that it only picks Telecom PRIs and not Digicel BRIs?

 

[Westi]

you can only separate with different outgoing ID's

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

There are 10 types of people in the world: Those who understand binary, and those who don't