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Config entities revert to zero

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IPAlot

ISP
Sep 24, 2004
231
NZ
403dt 1.4.27, twice recently after customer made changes and rebooted some of the config vanished, first time it was Incoming routes and short codes, all went to zero, 2nd time it was ip routes, what would cause this???


Soopa Doopa Intergalactic IP Office installation mechanic and configuration corruptor from way back.
 
Using an incorrect version of manager. Make sure there aren't any rogue copies of manager anywhere on the customers network being used to make changes.

Peter
 
No rouges, only 1 pc with admin, only 1 user with access. Have seen in earlier versions but not for a while. Need to find out why!!!

Soopa Doopa Intergalactic IP Office installation mechanic and configuration corruptor from way back.
 
Out of curiosity, why not upgrade them? I don't think I have any sites that were at 1.4.27, a couple were on 1.4.25 for a bit before being upgraded, so it's hard to say whether there might have been firmware probs with that release (inconceivable!)

Peter
 
This has been a stable site for about a year now, this prob just happened twice in the last week

Soopa Doopa Intergalactic IP Office installation mechanic and configuration corruptor from way back.
 
It sounds like the user may have sent a cfg with reboot when free & then made some more changes befor the reboot tok place, this would certainly loos those changes

PS stick with 1.4(27) unless you require V2.X features, it is one of the most robust builds available.
 
Was considering going to 2.1.15, am sure it is not a user problem, but it continues to happen.

Soopa Doopa Intergalactic IP Office installation mechanic and configuration corruptor from way back.
 
We have seen this problem , on 2.1(15) and (24).
We also think is a user problem , its the same user between sites and continents ????????

Tra
 
I guess stupidity has no boundaries

Soopa Doopa Intergalactic IP Office installation mechanic and configuration corruptor from way back.
 
IPAlot, surely you jest about going to 2.1.15????

Wby not just go to 1.0? I think it was more stable....

Peter
 
Version 1.0 was fun, not stable Morrack
1 was a racehorse
2 was 1 2


Soopa Doopa Intergalactic IP Office installation mechanic and configuration corruptor from way back.
 
I was joking about 1.0 being stable, of course...

Seriously I think 2.1.15 is the worst build ever released, use it at your peril.
 
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