Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Conference with Polycom soundstation 2

Status
Not open for further replies.

jp61616

Technical User
Jun 16, 2005
83
US
We recently switched from a Nortel system to Mitel VOIP and analog system. In one of our conference rooms we have a polycom soundstation 2. When we try to use the conference feature it does not work. We dial the first party, hit conference, get dial tone, dial the second person, hit conference again and get dial tone. It used to join the callers. Hitting the "join" softkey does not work either. I thought it was a feature code, *4 but that fails as well. Is there something in the Mitel analog system I need to set? Not sure what the problem is here. Thanks.
 
You need to verify how many inside and outside parties are allowed in system options and what the feature code is
 
You may be right, the conference number is 5, but the feature codes is *80. I thought it was *4. I'll give it a try, thanks.
 
Mitel System type would be helpful.

**********************************************
What's most important is that you realise ... There is no spoon.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top