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Conference when using Converse Vectoring

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013178

013178

Technical User
Apr 21, 2003
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Is there any way of conferencing a call when using converse vectoring? We recently installed an IVR system and our members are asking us to walk them through the promts, however when we try to conference in the call we are not able to do so. Does any one have any idea in how I can make this work?
 
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On page 5 of the display feature-acces codes there is an Service Observing Listen/talk acces code use that to service observe either the station of the person calling to the IVR, the IVR port or the VDN that routes calls to the IVR. This should help you out.

Let me know if this did the trick?!

Please let me know if the information that was provided is helpfull.
Edwin Plat
A.K.A. Europe
 
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