Conference Call Party Limit?

[janney]

Hello, I was recently asked to replace an 8410D in a conference room with a Full-Duplex Polycom SoundStation. Not a problem... done deal. However, now they are wondering how to be able to conference in more parties as they could in the past using the 8410D which had the Conf button.

What I've done so far:
- Installed Polycom onto an Analog card as a 2500
- "Switchhook Flash" is set to YES on Station
- "Allow Conference via Flash" is set to YES in System Parameters.
- "Number of Conference Parties" set to 6 in System Parameters.

Any suggestions are welcome. Thanks!

 

[lopes1211]

You can only conference 2 parties on an analog port. The only workaround is to have an extra phone like an 8403 in the room. Conference 6 on the 8403 and transfer the 6 party call to the polycom. (YUCK!) You could also replace the "analog" polycom power supply with a "digital" power supply allowing it to be plugged into the speaker port of an 84xx/64xx/74xx phone. The polycom is the same on their analog and digital models. It's just the power supply which makes it digital or analog. -CL

 

[datafrog]

If possible, you could swap out the Analogue SoundStation for a Definity digital SoundStation. I came across this link today:

http://www.telcom-data.com/index.html?itempycmaud_defdsspremei.html

Hope this helps

 

[mmcalli]

I've used both solutions proposed by datafrog and lopes1211 to handle the voice quality/# of lines issue and they each have their strengths and weakneses. The biggest problem is with training the users. I found that for the executives I had their assistants setup the conf calls and transfer into the conf room whenever possible. Also suggest looking into one of the meet-me services that has good rates.