ChanceData
Technical User
We recently had a new branch added to our IP Office system and have experienced odd issue with calling into the conference bridge from this branch. It appears that intermittently (majority of the time), the conference bridge will be dialed internally and when prompted for the conference ID, the user will just get dead air after entering the number rather then hearing the beep tone and connecting them to the conference. The user will then dial the conference bridge's external phone number and they won't have any issue getting through. Really the only difference between this new branch and our other branches (that are working just fine) are that we are now using the j159 phones instead of the 9608. I have read that using a couple different source numbers for the NoUser user can make a difference with the conference bridge but I have not seen any change after trying these.
